In 2025:
- 99% of clients rated our service as excellent or very good
- 98% of clients rated our knowledge as excellent or very good
- 97% of clients rated our attention to detail as excellent or very good
- 99% of clients would recommend Tropic Breeze to a friend or family members
What our customers say
Here at Tropic Breeze, we pride ourselves on offering excellent customer service from start to finish. Below are just a few of the comments recorded on recent client surveys.
Paul, April 2026
Sarah and I would like to express our huge thanks for what turned out to be a truly amazing holiday. The issues in the Middle East presented some huge travel challenges and you went above and beyond in working around these with no hassle or detriment to ourselves. Thank you.
Carey-Anne, April 2026
We had booked two long haul trips with you before and received excellent customer service. You take the time to help us find exactly the right holiday for us and so we trust you. Thank you for taking time to find us the perfect holiday for us to celebrate our 25th wedding anniversary. It did take a while to decide but Jessie was patient with us and showed us so many options.
Geoffrey, May 2026
We are repeat customers of Tropic Breeze and have been for several years now. Your service is always exceptional, friendly and good value prices. Staff at Tropic Breeze have regularly ‘gone the extra mile’ when arranging our holidays by suggesting alternative dates which would give us significant flight cost savings. That sort of service is always much appreciated.
Sue, June 2026
Wouldn’t choose anyone else after many years of excellent service. As ever, huge thanks to Jo. She knows me well, understands what I’m looking for in a Caribbean holiday and gets everything done quickly and efficiently and no fuss. No point in wasting time looking anywhere else. Can’t beat Tropic Breeze for customer service.
Marina, July 2026
[Tropic Breeze] cannot be beaten for service and price. Our go to holiday company. Just brilliant in terms of knowledge and service.
Sarah, July 2026
Surpassed any expectations - just superb. We usually book long haul holidays with Tropic Breeze. I took a punt this time on [another company]. What a mistake. Apart from being hopeless at anything deviating from the basic plan, we were in the most awful hotel. A desperate email to Jess saved us. She arranged a transfer to a wonderful place, and totally saved the day (and the week!). I won’t be making that mistake again. Thank you Jess for going above and beyond!
Jeanette, July 2026
Jo was brilliant at understanding our needs and demonstrated extensive knowledge of the holidays we were considering. Prices were competitive and great personal customer service.
Yvonne, September 2026
Having used Tropic Breeze on numerous occasions, we have always had exceptional service, especially from Trish.
Linda, September 2026
We weren’t entirely sure where we wanted to go for our honeymoon, but we knew what kind of experience we were looking for. After a chat with Maria, she sent over several great destination recommendations. We quickly found the perfect option, and our honeymoon was booked the very same day. Maria was friendly, knowledgeable, and always prompt with her responses. We’re now counting down the days until our honeymoon in January!