In 2025:
- 99% of clients rated our service as excellent or very good
- 98% of clients rated our knowledge as excellent or very good
- 97% of clients rated our attention to detail as excellent or very good
- 99% of clients would recommend Tropic Breeze to a friend or family members
What our customers say
Here at Tropic Breeze, we pride ourselves on offering excellent customer service from start to finish. Below are just a few of the comments recorded on recent client surveys.
Sam, January 2026
Everything from first call to booking and even while you are on holiday is first class service. Highly recommended from client who has booked with them on numerous occasions over many years, thank you.
Gail, January 2026
Jessica was simply brilliant with her knowledge and assistance in booking this holiday. Never had better customer service than this ! I will be back ! Thank you Jess!
Louise, January 2026
Helpful staff with excellent resort knowledge, value for money. We have used Tropic Breeze for 10 years and always find them friendly, with excellent resort knowledge and no request from us is too much trouble. They are also competitive in their pricing.
Alan, February 2026
Friendly, courteous and knowledgeable team. And very competitive pricing. Only the second time I’ve used your services but you have been excellent both times. Quick responses knowledgeable team. A pleasure to deal with you. Have already recommended you to friends.
Brian, March 2026
We have used them previously and they dealt with our request very efficiently. It is nice to have accompany that answers the phone quickly and a person you can talk to.
Caroline, March 2026
Trish has been absolutely amazing! You are by far the best ever tour operator I’ve ever dealt with! Excellent personal service. Trish has made booking a holiday a pleasure! I will definitely be using you in the future..
Paul, April 2026
Sarah and I would like to express our huge thanks for what turned out to be a truly amazing holiday. The issues in the Middle East presented some huge travel challenges and you went above and beyond in working around these with no hassle or detriment to ourselves. Thank you.
Carey-Anne, April 2026
We had booked two long haul trips with you before and received excellent customer service. You take the time to help us find exactly the right holiday for us and so we trust you. Thank you for taking time to find us the perfect holiday for us to celebrate our 25th wedding anniversary. It did take a while to decide but Jessie was patient with us and showed us so many options.
Geoffrey, May 2026
We are repeat customers of Tropic Breeze and have been for several years now. Your service is always exceptional, friendly and good value prices. Staff at Tropic Breeze have regularly ‘gone the extra mile’ when arranging our holidays by suggesting alternative dates which would give us significant flight cost savings. That sort of service is always much appreciated.