In 2024:
- 100% of clients rated our service as excellent or very good
- 98% of clients rated our knowledge as excellent or very good
- 98% of clients rated our attention to detail as excellent or very good
- 99% of clients would recommend Tropic Breeze to a friend or family members
What our customers say
Here at Tropic Breeze, we pride ourselves on offering excellent customer service from start to finish. Below are just a few of the comments recorded on recent client surveys.
Sue, June 2025
I feel I can rely on the whole travel experience. I would feel confident in recommending Tropic Breeze to anyone, whether they know their destination hotel or are needing some research ideas.
Katharine, July 2025
I thought your customer service was brilliant as was Jessie's patience with all the questions and changes! I spoke to several of your team and all were really helpful.
Susan, July 2025
Having used Tropical Breeze many times before we wouldn’t consider using another tour operator for the Caribbean.
Marina, July 2025
Brilliant service and competitive prices.
Simon, September 2025
First Class Friendly Service from Max, always trying to cater for our specific needs…
Elaine, October 2025
I contacted several companies initially and yours had everything I required. Trish was exceptional; nothing was too much trouble.
Carey-Anne, October 2025
Excellent knowledge and customer service, feel safe booking through you. Huge thank you to Jessie for finding us the perfect holiday to celebrate our 25th wedding anniversary. We looked at so many different options, islands, rooms and every time I emailed she very quickly responded with more options and was very patient.
Pamela, November 2025
It is great to find a small customer oriented business which provides such good advice and works hard to find the best options and where the price is competitive. I did check against other travel agents and the price for my booking is as good if not better.
Holly, November 2025
Jessica has been a pleasure to deal with and very helpful when our plans changed. She was fantastic at accommodating our request to change dates and also a great help in helping us move between different islands.